Privacy Policy

In order to guarantee and protect the privacy and confidentiality of the personal data of the Users of our website and to protect their privacy and intimacy, we have drawn up, in accordance with current legislation, this Privacy Policy.

The terms set out below, and in particular the duty of confidentiality, shall be compulsory for all internal or external staff who work or may work with us and who have access to the data you provide, either while browsing our website, using our forms or when contracting or providing services.

We reserve the right to modify the content of this Privacy Policy in order to adapt it to new legislation or case law, as well as to reports or opinions issued by the Spanish Data Protection Agency or the Article 29 Working Group.

In the event that we are going to use the personal data of Users, Potential Clients or Customers in a manner different from that established in the Privacy Policy in force at the time the data was provided; or in the event that we are going to treat it for purposes other than those indicated at the time you provided your data, we will make every effort to contact you as affected, to inform you and to obtain your consent again. Otherwise, we will not use the data for different purposes.

We advise users that each time they access our website, they should check this text to make sure of the purposes and uses that we can make of their data.

This Privacy Policy will form part of and be permanently linked to the provisions of our Legal Notice, the Legal Conditions of the service contracted and our Cookies Policy. These texts are available to users on our website and we recommend that they read them.

At all times we will indicate the date of the last update of the Privacy Policy so that Users are aware of the effective content that applies to them and the date of the last revision.

ANACARADO COMPLEMENTOS ARTESANALES, states that this Privacy Policy is adapted to the Regulation (EU) 2016/679 of the European Parliament and the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data and on the free movement of such data (hereinafter RGPD).

1. CONTROLLER.

The person responsible for the processing of the data that is collected, processed and stored through this website and on the occasion of the services provided and contracted through it, is MARIA MARTIN, with NIF 09334441Y, with address at SAN VENANCIO 33, 28022 MADRID (MADRID). E-mail: anacarado@anacarado.es and telephone 917429304.

2. DATA PROCESSING.

The personal data requested in its case will consist of those that are essential to identify and attend the request of the holder of the data, to solve questions raised and to provide the contracted services, being these data collected for explicit and legitimate determined purposes and not being treated in an incompatible way with the indicated purposes.

The owner of the data will be informed by ANACARADO COMPLEMENTOS ARTESANALES, before the collection of their data, of the points established in this Privacy Policy, so that they can give express, precise and unequivocal consent for the treatment of their data.

3. DATA SOURCE.

First, it is important for Users to be aware that when personal information is provided online (e.g., via e-mail or the Internet), it may be collected and used by others. That is why, ANACARADO COMPLEMENTOS ARTESANALES is not responsible that such information can be collected, stored and / or treated by an unauthorized third party, as it has adopted the security measures that are available to them so that this does not happen.

The origin of the data that we treat and store in ANACARADO COMPLEMENTOS ARTESANALES can come from different places:

• Through our website we collect personal data from those users who voluntarily decide to fill in the mandatory fields that we have incorporated in each of the forms on our website.

With these forms, the Users, will be able to register in our Web, to make a consultation or to facilitate a suggestion to us, to ask for a budget for a product in concrete of those offered in our Web/ to ask for a product of those offered in our Web. Through these forms, Users provide us with their data and consent to their treatment in accordance with the purposes indicated at the time of filling in the form.

Users will be responsible for the truthfulness and authenticity of the data they provide through our forms, and it is their obligation to keep them updated at all times to avoid errors on our part. Any false or inaccurate information or data provided through these forms will be the responsibility of the User.

• Information may also come from the e-mails we receive at www.anacarado.es. Since we make the web available to our users through the domain www.anacarado.es we inform that it is hosted in the servers of the company CDMON hosted in Europe, who establish the corresponding security measures and guarantee the compliance of the RGPD.
• We inform users that, if the user or potential client so wishes, a meeting can be established to take place via telephone. The User must provide his or her name and telephone number.
• Finally, we also give the Users the possibility of making consultations and comments on topics and products that ANACARADO COMPLEMENTOS ARTESANALES, will publish in its case (it will be able to moderate the same ones based on criteria of legal and moral fulfillment, as well as of practices of good use and ethics). The participation will be made through the form of participation via commentary available once the user has registered on the website itself. It is essential to read the web policies of this page before proceeding to comment.

The purpose of the processing of all this data will be that indicated at the time of collection and detailed in the section "Purposes of processing and conservation periods" of this Privacy Policy.

4. LEGITIMACY FOR THE PROCESSING OF DATA.

The legal basis for the processing of User's data will depend on the moment in which the personal data of the User, Potential Client or Customer is collected or processed:

• The legal basis for the processing of data collected through the form to participate as consultations/comments to be published on the website is consent. By filling in the aforementioned form, the participant will accept the provisions of this Privacy Policy or specific clause.
• The legal basis for the processing of data collected through the consultation and information form will be to respond to queries or requests. These requests do not imply any contractual relationship.
• The legal basis for the processing of data collected through the form for sending newsletters is consent. By filling in the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.
• The legal basis for the treatment of the data collected through the registration form for the contracting of the products is the existing contractual relationship . By filling in the aforementioned form, the interested party will accept the provisions of this Privacy Policy or specific clause.

5. PURPOSES OF PROCESSING AND TIME LIMITS FOR THE STORAGE OF DATA.

The purposes for which each of the treatments will be carried out by ANACARADO COMPLEMENTOS ARTESANALES, are established in the different informative clauses incorporated in each of the ways of taking data - web forms, etc.

Notwithstanding the above, we detail them fully below, along with the period of conservation of data, made by ANACARADO COMPLEMENTOS ARTESANALES:

• Contact form/ form of publication of consultations and/or comments: To be able to contact the User to solve the consultation, doubt or suggestion, as well as to send him, in case he had requested it, user's name and password to access to his private zone.

These data will be kept in the e-mail provider's server without a period of time for deletion and as long as the person concerned does not express his or her opposition. However, in the event that the e-mails stored are related to the provision of services, they will be stored for the entire time for which obligations may arise from the contractual relationship. (5 years - Article 1964 of the Civil Code).

• Information request form: These data will be used by ANACARADO COMPLEMENTOS ARTESANALES, to provide you with information and to contact you in relation to the interest expressed in our organization or our products/services.
• Registration Form: These data will be used by ANACARADO COMPLEMENTOS ARTESANALES, with the purpose of providing the contracted service/contractual purpose of selling the products you have purchased and to make an internal management of the organization, accounting, fiscal and administrative. These data will be kept by ANACARADO COMPLEMENTOS ARTESANALES during the time in which some type of responsibility can be demanded derived from the application of the pre-contractual/contractual measures requested by the interested party (5 years - article 1964 of the Civil Code) or will be kept for a period of 6 years (art. 30 of the Commercial Code).
• Data collected via Cookies: Through the Cookies that we inform you about in our Cookie Policy, which we recommend you to read, we collect data to personalize your experience and better serve your individual needs, improve our website, allow you to share comments on social networks, etc. This data will be retained as set out in our Cookie Policy to which we refer.
• Private zone: The User will be able to accede to his private zone with user's name and password and will be able to modify or to rectify his data when he wishes it, being able to exercise his opposition to the treatment in his case or suppression, in our system putting in touch with us to anacarado@anacarado.es. These data will be kept by ANACARADO COMPLEMENTOS ARTESANALES during the time in which some type of responsibility derived from the fulfillment of the contract and the benefit of the services can be demanded (5 years - article 1964 of the Civil Code).

6. OBLIGATION TO PROVIDE THE REQUESTED DATA.

In order to execute the services in an optimal way, the Users must provide us with the information and personal data requested in our forms. In case of not providing all the requested information and marked as mandatory, ANACARADO COMPLEMENTOS ARTESANALES will not be able to offer its services / products or send, where appropriate, the requested information and therefore will not be able to provide the services / products on which the User is interested.

7. MINORS.

In ANACARADO COMPLEMENTOS ARTESANALES, we scrupulously comply with the requirements stipulated in the RGPD regarding data protection of minors, so we do not intentionally collect any information from minors under 14 years of age. In addition, we inform Users that this website is intended only for persons over 18 years of age.

8. HOW WE PROTECT INFORMATION ABOUT USERS, POTENTIAL CUSTOMERS OR CLIENTS

ANACARADO COMPLEMENTOS ARTESANALES implements physical, technical and organizational measures to maintain the security of personal data and try to minimize the possibility of accidental or illegal destruction, accidental loss, unauthorized use, alteration, unauthorized modification, disclosure and / or access, as well as any other illegal form of processing your data, in accordance with Article 32 of the RGPD.

In this regard, and taking into account the state of the art, the costs of implementation and the nature, scope, context and purposes of the processing, as well as the risks of probability and seriousness that may affect the rights and freedoms of natural persons, appropriate measures have been established to ensure the level of security appropriate to the existing risk.

In any case, ANACARADO COMPLEMENTOS ARTESANALES has implemented sufficient mechanisms to:

• To guarantee the confidentiality, integrity, availability and permanent resilience of the systems and services of treatment. To restore the availability and the access to the personal data in a quick way, in case of physical or technical incident.
• Verify, evaluate and assess, on a regular basis, the effectiveness of the technical and organizational measures implemented to ensure the security of processing.
• Pseudonymize and encrypt personal data, where appropriate.

Notwithstanding the above, as a User you acknowledge and accept that Internet security measures are not impregnable and that the networks used on the Internet are not 100% secure, so that any communication sent by this means may be intercepted and/or modified by unauthorized persons, so that as a User you must also exercise extreme caution.

9. NOTICE OF VIOLATION OF PERSONAL DATA OR SECURITY BREACHES

The violation of personal data is a breach of security of information systems ANACARADO COMPLEMENTOS ARTESANALES that causes or may cause the destruction, alteration, loss, unauthorized disclosure or access, accidental or not, to personal data transmitted, stored or processed in connection with the provision of our services. In the event that personal data stored and / or treated in ANACARADO COMPLEMENTOS ARTESANALES are compromised in any way, we will notify those concerned, and in accordance with Article 33 of the RGPD.

10. COMMUNICATION OF DATA TO THIRD PARTIES.

The personal data that the users or potential clients could have facilitated to us across our web page, or during the rendering of the services, will not be sold, transferred and/or exchanged with third not authorized, except for legal obligation, or in the cases established later in relation to the international transfers of information that we realize from ANACARADO COMPLEMENTOS ARTESANALES.

On the other hand, the data of the Clients, will be able to be yielded to the Tributary Administration and to other Organs of the Public Administration, in case of being required to it.

11. INTERNATIONAL DATA TRANSFERS.

At ANACARADO COMPLEMENTOS ARTESANALES, we use Twitter. This social network is located in the United States. Therefore, any information that we upload to this social network, means that we make an international transfer of data to the U.S. because the data uploaded to our profiles are stored on the servers of that company, also located in the U.S. However, ANACARADO COMPLEMENTOS ARTESANALES, does not upload or treat through this platform personal data of users, being those who voluntarily decide to follow our page.

We inform our Users that Twitter is adhered to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States. A list can be found here, and more information on how Twitter transfers the data hosted on its platform can be found here. For complaints or claims regarding data protection we provide the following data:

Twitter, Inc. 1355 Market Street #900 San Francisco, California 94103 Phone: (415) 222-9670

In ANACARADO COMPLEMENTOS ARTESANALES, we use Facebook. This social network is located in the United States. Therefore, any information that we upload to this social network, means that we make an international transfer of data to the U.S. because the data uploaded to our profiles are stored on the servers of that company, also located in the U.S. Facebook, Inc. has obtained certification from the EU-US Privacy Shield Frameworks. USA and Switzerland-USA privacy shields. USA. Also ANACARADO COMPLEMENTOS ARTESANALES, installs Facebook pixels on its website in order to make an interrelationship of the same with the profiles of the users, as well as, to know the conversions produced with the same one.

As mentioned above, Facebook has adhered to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the aforementioned protection framework of the European Union and the United States. More information on how Facebook transfers data hosted on its platform can be found here. For complaints or claims regarding data protection, we provide the following information:

Facebook, Inc. 1 Hacker Way 94025 Menlo Park California 94025, USA Phone: (1)-(650)-543-4800

In ANACARADO COMPLEMENTOS ARTESANALES, we use Instagram. This social network is located in the United States. Therefore, any information we upload to this social network, means that we make an international transfer of data to USA because the data uploaded to our profiles are stored on the servers of that company, also located in USA. Instagram complies with the EU-US and Switzerland-USA privacy shields. However, ANACARADO COMPLEMENTOS ARTESANALES does not upload or process any personal data of the users through this platform, being those who voluntarily decide to follow our page.

As mentioned above, Instagram adheres to the Privacy Shield and states in its Privacy Policy, linked above, that it complies with the above mentioned protection framework of the European Union and the United States. More information on how Instagram transfers the data hosted on its platform can be found here. For complaints or claims regarding data protection we provide the following data:

Attn: Law Enforcement Response Team 1601 Willow Road Menlo Park, CA 94025 United States

12. DATA PROTECTION RIGHTS.

Any person, will be able to exercise the rights of access, rectification, suppression, limitation of the treatment, the right to the portability, not to be object of automated treatment, including the elaboration of profiles and the right to opposition of the personal data that are in any of the files of which it is Responsible ANACARADO COMPLEMENTOS ARTESANALES, requesting it by any means that leaves record of its sending and reception, expressing clearly its desire and accompanying a photocopy of its DNI and as many documents as necessary to accredit its identity. You must not forget to indicate the reasons that justify the exercise of the right, which may be addressed in writing, either to the e-mail address anacarado@anacarado.es, or to the address SAN VENANCIO 33, 28022 MADRID (MADRID).

• Right of access: You can request information about whether ANACARADO COMPLEMENTOS ARTESANALES is processing your personal data.
• Right of rectification: You will be able to request the rectification of the data, in case they are incorrect, as well as the suppression of them.
• Right of cancellation: You can request the cancellation of the data; and in case there is any limitation, ANACARADO COMPLEMENTOS ARTESANALES will keep the data properly blocked, only for the exercise or defense of claims.
• Right of opposition: It will be able to request that we stop treating the information in the expressed form, unless for legitimate reasons we should continue treating them, circumstance that we will manifest expressly.
• Right to request the limitation of their treatment: You may request at any time that we limit the treatment of the data when any of the following cases occur:
• When you contest the accuracy of the data processed and for a period that allows ANACARADO COMPLEMENTOS ARTESANALES to verify the accuracy of the data.
• When the treatment of the data is illegal according to the current legislation and the affected person chooses to restrict its use instead of eliminating it.
• When the affected requires his data for the establishment, exercise or defense of legal claims.
• Right to data portability: So that, in the event that the data is processed in an automated manner, it is returned or transferred to another company indicated by the User in a structured, automated and commonly used format.
• Right of deletion: You can request the deletion of your personal data and ANACARADO COMPLEMENTOS ARTESANALES must delete them without undue delay when:
• The data are no longer necessary in relation to the purposes for which they were collected or processed.
• The data subject withdraws the consent on which the processing of the data is based, and there is no other legal basis for doing so.
• The data subject objects to the processing because it is for the purpose of direct product marketing.
• The data has been processed illegally.
• The data must be deleted in order to comply with a legal obligation at Community and/or national level

Users also have other rights, namely

• Right to withdraw consent: Users may withdraw their consent to the processing of personal data for a specific purpose, when they wish, by contacting us and exercising this right.
• Right to claim before the Control Authority: Any User will be able to address to the Control Authority, in case he considers that, ANACARADO COMPLEMENTOS ARTESANALES is treating his data in a wrong way. In the case of Spain, the Control Authority is the Spanish Agency of Protection of Data, address in C/ Jorge Juan, 6, 28001-Madrid and telephones of contact: 901 100 099 / 91 266 35 17.

13. BLOG.

Our website has a Blog section in which Users are allowed to publish comments. Users may also share our articles through the social networks where we are present, so Users should be cautious and read the Conditions and Privacy Policy of the aforementioned social network beforehand.

14. SOCIAL NETWORKS

ANACARADO COMPLEMENTOS ARTESANALES is present on Twitter and Facebook, without prejudice to the use of others in the future, which is why, through this Privacy Policy, is responsible for processing the data published by ANACARADO COMPLEMENTOS ARTESANALES on these platforms, as well as the data that users send privately to ANACARADO COMPLEMENTOS ARTESANALES to be extracted, for example, communications to ANACARADO COMPLEMENTOS ARTESANALES to answer a query.

Notwithstanding the above, through the profiles, ANACARADO COMPLEMENTOS ARTESANALES does not share or communicate any personal information of users, "followers" of Twitter, Facebook, etc.. We take this Privacy Policy to inform users that the profile of ANACARADO COMPLEMENTOS ARTESANALES in these social networks, is open to the general public, without limitation of access to other users, in order that our brand, services, competitions, contests, etc.. are seen by as many people as possible. That is why, in case the Users, followers of our profiles, send in our wall information of personal character, it will be their exclusive responsibility.

Anyone who does not wish to be a "follower" of ANACARADO COMPLEMENTOS ARTESANALES in the social networks where it is present, just stop following that profile following the Privacy Policy and Terms and Conditions of the social network in question. The data of the users uploaded to our profiles will remain in these since the user gives his consent until he withdraws it, requesting it to the platform. The treatment that ANACARADO COMPLEMENTOS ARTESANALES makes within the social networks, will be at most, the social network allows corporate profiles. So ANACARADO COMPLEMENTOS ARTESANALES may inform, when the law does not prohibit it, its followers, and, by any means that allows the social network, about their activities, competitions, contests, services, etc.. as well as providing personalized customer service through the social network.

Any User may exercise the rights of data protection, contacting ANACARADO COMPLEMENTOS ARTESANALES at the address and email indicated in the section corresponding to them. In no case ANACARADO COMPLEMENTOS ARTESANALES will extract data from social networks if it does not have the express consent of the user to do so. We recommend users to read the Privacy Policy and Terms and Conditions of social networks where we are present.

15. RECEIPT OF CURRICULUM VITAE.

ANACARADO COMPLEMENTOS ARTESANALES does not admit the reception of Curriculum Vitae through the e-mail provided in this Web page, nor if it is sent by the Users through the forms available in the page, because it does not have any open selection process. In view of this, any CV received by e-mail, or by filling in any form, will be eliminated and deleted. However, the contact e-mail address may be used to inform the interested party that the CV has been deleted.

16. CONDITIONS.

We strongly recommend that Users also visit the Legal Conditions, Legal Notice and Cookies Policy sections which regulate, among many other aspects, the use, disclaimers and limitations of liability governing this website.